1. Introduction and acceptance of terms
Welcome to Fortcraft. Fortcraft is operated by LiPengyu ("we", "us", "our"), an individual operating under the laws of HK. These Terms of Service ("Terms") govern your access to and use of Fortcraft, a free-to-play browser game with optional in-game purchases, available at https://fortcraft.wokanhao.com (the "Service").
By creating an account, playing, or buying anything in the Service, you confirm that you: (a) are at least 13 years old; (b) if you make a purchase, are at least 18 years old, or have the permission of a parent or legal guardian who agrees to these Terms for you; (c) have read, understood and agree to be bound by these Terms; and (d) agree to our Privacy Policy.
Important: if you do not agree to these Terms, do not use the Service. Continued use after an update means you accept the revised Terms.
2. The Service
2.1 What we provide. Fortcraft is a base-building and defence game played in a web browser. Your progress is saved to your account on our servers. Playing is free; Amber packs and permanent unlocks are optional purchases. We keep improving the game and may change, add or remove features, content and balance, including how Amber is earned and spent.
2.2 Nature of purchases. Everything we sell is digital, intangible content. It is delivered to your account as soon as your payment is confirmed. Because delivery is immediate, refunds are subject to the limits in section 7.
3. Accounts
3.1 Creating an account. You sign in with an existing account from a third-party provider (Google, Facebook or Discord); your first sign-in creates your Fortcraft account. We do not ask for a password. You are responsible for keeping that provider account secure and for all activity under your Fortcraft account.
3.2 Account security.
- If you notice unauthorised use of your account, contact us at once at support@wokanhao.com.
- Do not share access to your account with anyone else.
4. Amber and permanent unlocks
The Service sells two kinds of digital items. Current items and prices are listed on our Pricing page.
- Amber packs. Amber is the game's currency. A pack adds a fixed amount of Amber to your account, and Amber is used up as you spend it in the game. Amber can also be earned by playing.
- Permanent unlocks (the Amber Crown and the Amber Well). Each can be owned once per player and stays on your account for as long as the Service operates and your account exists.
Amber and unlocks give you a limited, personal, non-transferable and revocable licence to use digital content in the Service. They have no cash value and cannot be exchanged for money, sold, transferred to another account, or used outside the Service.
5. Billing and payment
5.1 One-time purchase authorisation. Every purchase is a single one-time transaction. By completing a purchase you authorise the charge of the amount shown at checkout to your payment method. There are no subscriptions, recurring charges or automatic top-ups.
5.2 Payment processor. Checkout and payment are handled by our payment processor, Waffo Pancake, which acts as merchant of record for your order. All prices are in US dollars.
5.3 Taxes. Listed prices include applicable taxes (such as VAT, GST or sales tax). The price shown in the game and on the Pricing page is the total you are charged; Waffo Pancake calculates and pays any tax due out of it.
6. Validity of items and account closure
6.1 Validity. Purchased Amber does not expire while your account exists. Permanent unlocks last as described in section 4.
6.2 Account closure. If your account is closed, by you or by us, its Amber and unlocks are kept for 30 days after closure in case the closure is reversed. After that they expire and are not refunded, unless the law requires otherwise or section 12 applies.
7. Refund policy
Amber that has been spent is not refundable. The exceptions are:
- Unspent Amber within 7 days. If you ask within 7 days of buying an Amber pack and your Amber balance still holds the full amount you bought, we refund that purchase in full and remove that Amber from your account.
- Permanent unlocks within 7 days. If you ask within 7 days of buying the Amber Crown or the Amber Well, we refund it in full and remove the unlock from your account.
- Duplicate or mistaken charges. If a billing error charged you twice or charged you by mistake, we refund the extra charge in full.
- Purchases that did not arrive. If you paid and the item was not delivered, we deliver it or refund it in full.
- Statutory rights (EU, UK, Australia). A first-time buyer's 14-day right of withdrawal is preserved. It no longer applies once the item has first been used.
To ask for a refund, email support@wokanhao.com with your order number (shown under ACCOUNT in the game's pause menu, and in your payment receipt) and the reason. We reply within 2 business days and send eligible refunds to your original payment method within 5–10 business days.
If a payment is refunded, reversed or charged back, we may remove the Amber or unlock it paid for from your account.
8. Billing disputes
If you think a charge is wrong, please email support@wokanhao.com before disputing it with your bank. We reply within 2 business days and fix confirmed billing errors within 5 business days.
9. Acceptable use
You may use the Service only lawfully and in line with these Terms. You agree not to:
- cheat, or use bots, scripts or modified clients to gain an advantage;
- exploit bugs, tamper with saves, requests or our servers, or bypass or interfere with the Service's security features;
- use offensive, misleading or impersonating display names, or harass other players;
- resell, rent or trade accounts or game content without our prior written approval;
- infringe anyone's intellectual property or privacy rights;
- break any applicable law, regulation or card network rule.
We may reject progress that the game's checks find impossible, reset affected progress, or suspend or close accounts that break these rules.
10. Data, privacy and security
Your use of the Service is governed by our Privacy Policy, published at https://fortcraft.wokanhao.com/privacy.html. Payment card data is processed exclusively by our PCI-DSS compliant payment processor, Waffo Pancake, and is never stored on our servers. After an account is closed, its data is kept for 30 days and then deleted, except purchase records, which are kept as the Privacy Policy describes.
11. Disclaimers and limitation of liability
11.1 Disclaimer. The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability and fitness for a particular purpose. We aim to keep the game available and your progress safe, but do not promise that the Service will be uninterrupted or error-free.
11.2 Limitation of liability. To the fullest extent permitted by law, LiPengyu is not liable for any indirect, incidental, consequential or punitive damages. Our total liability to you is limited to the amount you paid us in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.
12. Term and termination
These Terms apply for as long as you use the Service. We may suspend or close your account for a serious breach of these Terms, suspected fraud, or where the law requires it. If we end the Service, or close your account, for a reason other than your breach, we will refund the prepaid, unused portion of your purchases on a pro-rata basis. You can have your account deleted at any time by emailing support@wokanhao.com.
13. Governing law and disputes
These Terms are governed by the laws of HK. Before starting formal proceedings, please email support@wokanhao.com so we can try to resolve the matter informally. This does not take away protections you have under the mandatory consumer laws of the country where you live.
14. General
We may update these Terms. We will announce significant changes in the game and on this page at least 14 days before they take effect; we do not collect email addresses, so we cannot email you. Continued use after that means you accept the changes. If any provision is found invalid, the rest remain in full effect. These Terms and our Privacy Policy are the entire agreement between you and LiPengyu.
15. Contact
Questions about these Terms or billing go to one monitored address:
- Support, billing, refunds, account deletion, privacy and security: support@wokanhao.com
- Operator: LiPengyu, HK
By using the Service or completing a purchase, you confirm that you have read and agree to these Terms.
Last updated: 16 October 2026 · LiPengyu · https://fortcraft.wokanhao.com